Consulting · Philippines
Lean Six Sigma, Business Excellence and Management consultingin the Philippines.
Lean Six Sigma, business excellence, and management consulting that finds performance losses, redesigns the work, and makes the improvement hold, from diagnosis through implementation and sustained results.
Why work with us
Experienced practitioners.Measurable outcomes.
10+ years of consulting delivery
Short and long-term improvement projects.
25+ years of consultant experience
Manufacturing, services, IT, and outsourcing.
Measures agreed up front
Cost, productivity, quality, and customer value are baselined before the work begins.
Improvements that hold
Implementation plans, performance routines, and coaching linked to live improvement work.
Consulting services
Find the loss. Redesign the work.Make the improvement hold.
Each engagement starts with the business outcome you need and the conditions your teams work in.
01
Operational performance
Find and reduce productivity losses, rework, downtime, and unused capacity.
Diagnostics · Workload and capacity · Lean improvement
02
Process & operating model redesign
Simplify workflows and design roles around the work that needs to be done.
Process reengineering · Decision rights · Value creation
03
Capability Building
Equip leaders and teams with practical data analytics, continuous improvement, and transformational leadership skills.
Lean six sigma · Leadership enablement · CI framework deployment
04
Customer & service operations
Improve the service journey by reducing delay, handoffs, and repeat work.
Journey mapping · Service blueprinting · Customer experience improvement
05
Organization & shared services
Align structures, service ownership, and capacity with the needs of the business.
Organization design · Service catalogues · KPI and SLA design
06
Digital Transformation
Transform how work gets done—from simple process automation to practical AI-enabled solutions that improve speed, decisions, customer experience, and measurable business results.
Process automation · Data and analytics · AI enablement
Our consulting approach
From a clear baseline to sustained improvement.
01
Diagnose
Find the causes of performance loss and establish a clear baseline.
02
Design
Shape simpler processes, clear roles, and workable solutions.
03
Implement
Put priority changes into practice with your team.
04
Sustain
Track results and build the routines that hold the gains.
Case studies
Selected results fromour client work.
Each case sets out the business challenge, our approach, and the outcome.
An Energy Industry Refinery Maintenance Management Transformation Project
For a leading energy company’s refinery, we completed a deep-dive review of the end-to-end corrective-maintenance process—from job notification to work-order closure—to protect asset availability, safety, and cost performance. The project's output, a lean future-state design, delivered a cycle-time reduction, with 70% of work orders able to follow a faster, standardized “runner” process. The roadmap also created a path to improve schedule attainment by 14.2 percentage points toward the global >90% target, close the 31-point maintenance-compliance gap toward 80%, and reduce avoidable overtime, waiting, rework, and permit-related delays. Improvements in permit approvals, material control, work prioritization, accountability, and tiered performance dashboards were designed to strengthen maintenance productivity, contractor efficiency, equipment reliability, and safe plant operations.
- Reduction of Job Order Cycle Time Fulfilment
- 30%Reduction of Job Order Cycle Time Fulfilment
- Annualized Savings on OT Rendered
- Php 100M+Annualized Savings on OT Rendered
Streamlining the Path Back to Strength: An Airline Transformation Project
For a major airline company, we supported a critical process-streamlining initiative as part of its broader recovery plan to emerge from financial challenges. The engagement reviewed priority operating and support workflows to identify non-value-adding activities, delays, handoffs, and cost drivers; then redesigned processes to improve efficiency, clarify accountability, and strengthen service delivery. Using Lean Six Sigma methods, the project also helped build internal continuous-improvement capability and a more disciplined operating model to support sustainable recovery.
- Productivity improvement across different departments
- ≈35%Productivity improvement across different departments
- Annualized savings booked in the company's financials
- Close to Php 1BAnnualized savings booked in the company's financials
Organizational optimization for an infrastructure group
For a leading infrastructure company, we delivered a process streamlining and re-engineering engagement to address operational complexity, fragmented workflows, and productivity gaps across corporate and operating functions. The work combined end-to-end process diagnostics, workload and capacity analysis, future-state operating-model design, and automation opportunities to support an enterprise-wide efficiency and optimization drive. The resulting roadmap strengthened process ownership, governance, performance management, and the organization’s ability to sustain continuous improvement.
- CFO validated annualized savings delivered by the optimization initiatives
- Php 600M +CFO validated annualized savings delivered by the optimization initiatives
- Efficiency improvement as a result of the project
- ≈20%Efficiency improvement as a result of the project
Deployment of an Enterprise-Wide Continuous Improvement Engine: An Aviation Industry Transformation
For a leading airline, we developed and deployed an enterprise-wide Lean Six Sigma program to strengthen customer value, service quality, and operational efficiency. Beginning in 2016, the engagement went beyond training: it established Lean Six Sigma governance, a Continuous Improvement and PMO playbook, customer-focused performance measures, a prioritized project pipeline, and structured coaching through DMAIC tollgates. The deployment built internal Champions and certified practitioners who could lead improvement projects with disciplined benefit tracking and sustainable ownership. The program later evolved into an Agile Continuous Improvement framework, combining cross-functional squads and short solution sprints with Lean Six Sigma rigor. This enabled faster implementation of customer-focused improvements, quicker benefit realization, stronger internal capability, and reduced reliance on external consulting over time.
- Annualized Savings from Implemented Projects
- Php 200M+Annualized Savings from Implemented Projects
- Percentage of Total Population Trained at Black, Green, and Yellow Belt Levels
- 30%Percentage of Total Population Trained at Black, Green, and Yellow Belt Levels
Scaling Continuous Improvement in Digital Finance: A Fintech Capability-Building Engagement
Working with this growing fintech company, we supported a cross-functional Lean Six Sigma program that built practical, data-driven improvement capability across customer experience, technology and operations, data and analytics, finance, risk, compliance, cybersecurity and fraud management, lending, wealth, and commercial teams. Beyond the training, project work centered on strengthening the digital customer journey and service reliability. Teams addressed recurring pain points such as delayed service responses, login and transaction issues, unclear balance displays, verification delays, missing cashback concerns, loan-application friction, and dispute-resolution turnaround. Using DMAIC and AI-enabled analysis, participants translated customer feedback and operational data into root-cause investigations, targeted improvement actions, and measurable control plans. The engagement used an onsite Lean SIx Sigma learning journey, supported by targeted project consultation and consultation, to help teams prioritize opportunities around complaint reduction, faster response and resolution, platform reliability, lower error rates, and clearer customer experiences. The result was more than certification: it created a shared improvement language and internal capability to solve high-volume digital-service issues with discipline, data, and customer focus.
- Reduction of Complaints
- ≈30%Reduction of Complaints
- Annualized Saving from Implemented Projects
- Php 50M+Annualized Saving from Implemented Projects
Rebuilding Supply Chain and Equipment Services for Higher Productivity: A Leading Construction Company Transformation
For a leading Philippine construction company, we conducted a current-state diagnostic and future-state redesign across supply chain, logistics, warehouse, procurement, equipment allocation, and equipment services. The engagement combined value-stream mapping, workload and volume analysis, FTE modeling, process-waste identification, span-of-control review, and management-system assessment to identify the operational changes needed to improve productivity and cost performance. The work also addressed critical equipment and maintenance challenges. By redesigning work allocation, centralizing planning and scheduling, improving preventive maintenance, strengthening equipment utilization, and introducing sharper performance routines, the recommended future state created a leaner, more reliable, and more accountable operating model.
- Combined Man-effort, Maintenance, and Materials Savings
- Php 141MCombined Man-effort, Maintenance, and Materials Savings
- Productivity Improvement
- 25%Productivity Improvement
FAQ
Consultingquestions
What do Lean Six Sigma, business excellence, and management consulting cover?
Our consulting improves the processes and operating systems that shape cost, productivity, quality, speed, and customer experience. Lean Six Sigma work finds and reduces productivity losses, rework, defects, delays, and avoidable cost. Business excellence and management consulting covers process and operating model redesign, organization and shared services, customer and service operations, digital transformation, and capability building for leaders and teams.
How does an engagement with Six Sigma BELT Guru work?
We follow four steps: diagnose the causes of performance loss and set a clear baseline; design simpler processes, clear roles, and workable solutions; implement the priority changes with your team; and sustain the results with routines that hold the gains.
Which industries do you work with?
Our case studies include an oil refinery, airlines, an infrastructure group, a fintech company, and a construction company. Our consultants' experience spans manufacturing, services, IT, and outsourcing.
How are results measured?
We agree the measures before the work begins: cost, productivity, quality, and customer value. Each result is reported against its baseline, and we distinguish opportunities identified from benefits validated and realized.
Can you also build our people's capability?
Yes. Capability building is one of our consulting services: we equip leaders and teams with practical data analytics, continuous improvement, and transformational leadership skills. We also run Lean Six Sigma Yellow Belt, Green Belt, Black Belt, and Master Black Belt training, accredited by the Council for Six Sigma Certification (CSSC), as public, in-house, and online programs.
How long does a consulting engagement take?
Engagement length depends on the seriousness of the business issue, and ranges from four months to three years.
How much does a consulting engagement cost?
We present the cost of a Lean Six Sigma, business excellence, or management consulting engagement after an initial diagnosis of your organization, so the proposal reflects the actual scope of work.
Where are you based, and where do you work?
Our office is in Filinvest City, Alabang, Muntinlupa City. We deliver consulting engagements anywhere in the Philippines and outside the Philippines, and have done so for the past 12 years.
What is holding performanceback?
Let’s scope the problem and identify a useful starting point.